Acceptable Use Policy

1. Purpose and Scope

This Acceptable Use Policy (“AUP”) sets out the standards of conduct that Nexoera Limited (“Nexoera,” “we,” “us,” or “our”) requires of all individuals and organizations that access our website at nexoera.io or use our professional services.

This AUP is intended to protect the integrity of Nexoera's platform, safeguard the interests of our clients and team members, ensure compliance with applicable law, and maintain the professional standards that define our brand. By accessing our website or engaging our services, you agree to comply fully with this policy.

This AUP applies to all interactions with Nexoera, including use of our website, submissions via contact forms, electronic communications with our team, access to any materials or deliverables provided by Nexoera, and participation in any Nexoera-hosted collaboration tools or project platforms.

2. Permitted Use

You are permitted to access and use our website and services for the following purposes:

• — Reviewing information about Nexoera's services, methodologies, and expertise
• — Submitting genuine inquiries and consultation requests
• — Engaging Nexoera as a professional service provider under an executed Service Agreement
• — Accessing and implementing deliverables provided to you under a Service Agreement
• — Communicating with Nexoera team members for legitimate business purposes
• — Referring Nexoera to third parties for legitimate business recommendations

3. Prohibited Activities

The following activities are strictly prohibited when using our website or services:

3.1 Illegal and Fraudulent Activities

• — Using our services for any purpose that violates applicable local, national, or international law or regulation
• — Submitting false, misleading, or fraudulent information to Nexoera
• — Impersonating another person, company, or organization
• — Engaging in any form of money laundering, fraud, or financial crime
• — Using our services to facilitate illegal activities, including but not limited to tax evasion, corruption, or sanctions violations

3.2 Technical Attacks and Unauthorized Access

• — Attempting to gain unauthorized access to our website, servers, systems, or databases
• — Probing, scanning, or testing the vulnerability of our systems without written authorization
• — Introducing viruses, trojans, worms, ransomware, or any other malicious code
• — Conducting denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks against our infrastructure
• — Attempting to circumvent, disable, or interfere with security features of our website
• — Using automated tools to scrape, harvest, or extract data from our website without written permission

3.3 Intellectual Property Violations

• — Reproducing, distributing, or publishing Nexoera website content, methodologies, frameworks, or deliverables without written authorization
• — Reverse engineering or attempting to extract proprietary methodologies from our deliverables
• — Using Nexoera's name, logo, or trademarks without express written permission
• — Sharing client deliverables with competitors or third parties in violation of confidentiality obligations

3.4 Harassment and Abusive Conduct

• — Engaging in harassment, intimidation, threats, or abusive conduct toward Nexoera team members or other parties
• — Sending unsolicited commercial messages or spam communications
• — Posting defamatory, obscene, or offensive content in communications with Nexoera
• — Engaging in any conduct that interferes with other clients' use of Nexoera services

3.5 Competitive Activities

• — Using our services to develop competing products or services
• — Soliciting Nexoera team members for employment or freelance engagements during an active engagement or within 12 months of its conclusion
• — Sharing Nexoera's proprietary methodologies with direct competitors

4. Client Responsibilities

Clients engaging Nexoera for professional services bear the following additional responsibilities:

• — Accurate Information: Providing accurate, complete, and up-to-date information about their organization, systems, and requirements throughout the engagement.
• — Legal Compliance: Ensuring that the implementation of any recommendations or deliverables complies with applicable law in their jurisdiction.
• — Third-Party Rights: Ensuring that any materials, data, or systems shared with Nexoera do not infringe on the rights of third parties.
• — Access Authorization: Ensuring that access granted to Nexoera during the engagement is properly authorized by the appropriate personnel within the Client organization.
• — Appropriate Use of Deliverables: Using deliverables provided by Nexoera in a manner consistent with applicable law and ethical business practices.

5. Monitoring and Enforcement

Nexoera reserves the right to monitor use of our website and services to ensure compliance with this AUP. We may investigate complaints, reports, or evidence of possible AUP violations and take any action we deem appropriate, including:

• — Issuing a formal warning
• — Suspending or terminating access to our website or services
• — Terminating an active service engagement without refund where a material violation has occurred
• — Pursuing legal remedies including civil claims for damages or injunctive relief
• — Reporting violations to relevant law enforcement or regulatory authorities

6. Reporting Violations

If you become aware of any activity that you believe violates this Acceptable Use Policy, or if you have concerns about the security of our platform, we encourage you to report it promptly to:

All reports are treated confidentially and investigated promptly. We do not retaliate against individuals who report violations in good faith.

7. Indemnification

You agree to indemnify, defend, and hold harmless Nexoera Limited, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from or related to your violation of this Acceptable Use Policy, your use of our website or services in a manner not permitted by applicable terms, or your infringement of any rights of a third party.

8. Policy Updates

Nexoera reserves the right to modify this Acceptable Use Policy at any time to reflect changes in our services, applicable law, or industry standards. Updates will be posted on our website with the revised effective date. Continued use of our website or services after an update constitutes acceptance of the revised policy.

9. Contact

For questions about this Acceptable Use Policy, please contact: